Shipping policy

Thank you for shopping with [STORE NAME]. We are committed to delivering your orders quickly and safely. Please review our shipping policy below for details about order processing, shipping times, and delivery.

1. Order Processing Time

All orders are processed within [1-2 hours] after payment confirmation.

  • Orders are processed on business days only (excluding weekends and public holidays).

  • Once your order has been processed and shipped, you will receive a confirmation email with your tracking details.

Please note that during high demand periods or promotional events, processing times may be slightly longer.

2. Shipping Methods

We work with reliable courier partners to ensure your order reaches you safely. Shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

The available shipping options will be displayed at checkout based on your location.

3. Delivery Timeframes

Estimated delivery times depend on your location and selected shipping method.

  • Standard Shipping: Approximately [4-5 BUSINESS DAYS]

  • Express Shipping: Approximately [2-3 BUSINESS DAYS] (if available)

Please note that delivery times are estimates and may vary depending on courier services and location.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Standard shipping cost: 75-80 INR

  • Free shipping may be available on orders above [FREE SHIPPING THRESHOLD].

All shipping costs will be clearly displayed before completing your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

You can use this tracking number to monitor the delivery status of your package through the courier’s website.

If you do not receive tracking information within 3-4 hours, please contact us at heycartyfix@gmail.com

6. Delivery Issues and Delays

While we aim to deliver orders on time, delays may occasionally occur due to factors beyond our control, including:

  • Weather conditions

  • Courier service disruptions

  • Customs processing (for international orders)

  • Public holidays or high shipping volumes

If your order experiences a significant delay, please contact us at heycartyfix@gmail.com, and we will assist you in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect or incomplete information is provided, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for reshipping the order.

8. International Shipping

We may offer international shipping to select countries.

  • International delivery times vary depending on the destination and courier service.

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

Please note that international orders may take longer to arrive due to customs processing.

9. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

  1. Check with neighbors or building management.

  2. Contact the courier service directly using your tracking number.

If the issue is still unresolved, please contact us at heycartyfix@gmail.com, and we will do our best to assist you.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: heycartyfix@gmail.com
Store Name: CartyFix

We appreciate your trust in CartyFix and look forward to serving you.